Customer experience tools to boost sales and trust
Build trust with your customers and measurably increase your website's conversion rate in just a few clicks.
What you get with Rewora
Rewora delivers measurable results from day one.
The average 18% increase in total sales associated with the introduction of e-commerce reviews makes them one of the most effective sales tools.
Online reviews are trusted by 88% of customers as much as personal recommendations from friends and acquaintances.
Products with 5 or more reviews increase the likelihood of purchase by 270% compared to products with no reviews.
Tools for building trust
With Rewora, you get advanced tools to help you build trust in your brand.
Whether you own an e-commerce store or your business is focused in a different direction, Rewora can help you too.
Reviews
Reviews are 12 times more credible than other marketing content, giving social proof significant power. Up to 92% of people read customer reviews before making a purchase.
-
Product reviews
Authentic product reviews directly increase the conversion rate of an e-shop, simplify decision-making and increase loyalty. In addition, Rewora integrates reviews from different sources.
-
Store reviews
Show your customers your strengths. Rewora allows you to display customer reviews and collect feedback.
-
Google Shopping reviews
Show your product reviews in Google Shopping. You'll get a head start on your competitors.
Q&A and discussion forum
Provide customers with a platform for questions to be answered. Leverage user-generated content and get customer feedback. Save valuable resources of your support department.
-
Product Q&A
Collect product questions and answer only once. Show useful and recurring product questions in 1 click.
-
Discussion forum and expert advice
Rewora provides a comprehensive discussion forum, with the ability to categorize posts, expert responses, and many other features.
-
Post moderation and translations
Full control over the moderation of posts and, with machine translation, they are automatically available in 31 languages.
Hot spots
Product shopping directly from images anywhere on the website. With the Hot spots tool, you can easily tag products at the desired location in any image on the site.
-
Products in context
Choose any image on your website, tag the products and that's it! Elevate your storytelling, set the context for the products.
-
Create online catalogue
Turn your e-shop into an online product catalogue, lookbook or enable shopping straight from blog articles.
-
PDF integration
Hotspots also work in PDF catalogues, just select a page and place a hotspot for the product.
Business Intelligence
Sale rate, claim or return rate? Leverage this information can convince a customer to make a purchase. Use the BI data tool to view clear statistics and basic product information in one place.
-
Segment specific data
Each segment is unique and it's up to you which product data you display.
-
Increased conversion rate
Displaying the right statistics and information convince even the most demanding customers, which increases your conversion rate.
-
Reassurance of correct purchase
By reassuring the customer of the right product choice, you can increase the level of customer experience with the purchase.
Manage reviews through powerful admin dashboard
To make product reviews work in your favour, you need to show customers that you stand behind your products.
Active review monitoring, automatic translations for multiple countries, responding to negative reviews and highlighting positive reviews can all be managed from one place.
If a customer leaves a rating of 1 or 2 stars, you will be notified immediately and you can open a private discussion to help them solve their problem.
Decide which products to automatically request reviews for and when.
Learn more about your customers and products by putting analytics to work for you.
Verifying reviewer identity, assessing the existence of conflicts of interest, moderating content, and approving reviews.
Easy and fast integration
Due to its versatility, Rewora is very easy to integrate with any e-commerce software using one of the following methods.
Google Tag Manager
Custom Integration
Coming Soon: Shopify Plugin
Frequently asked questions
In this section you will find answers to the most frequently asked questions. The list of questions is constantly being updated. If you have not found the answer to your question, please do not hesitate to contact us via email info@rewora.io
What is Social Proof?
The concept of social proof is that someone can be persuaded to try a product or service simply because they have seen a positive feedback or read a review by an expert related to the product.
Social proof helps to put consumers' minds at ease and convince them that buying your product will solve their need.
Are online reviews really that important?
Online reviews are important for consumers as they provide social proof and build trust in the brand.
Products with five or more reviews are 270% more likely to sell than products without reviews.
Nine out of ten online shoppers read reviews before buying.
Studies have shown that customer reviews are more important than prices when making purchasing decisions because people trust them more than celebrity endorsements and traditional advertising methods, which translates into increased transaction volume.
Reviews are an effective way to learn about the quality and features of your products.
Why should I be interested in reviews?
Customer reviews have replaced word of mouth as the main driver of a business's reputation. Online reviews are readily available; as a result, they can have an incredible impact on your business.
User-generated content is a treasure trove of information and a largely untapped source of context-rich customer feedback.
Why every eCommerce store should collect product reviews?
Reviews are written by real customers with real hands, feet, ears, homes and families. Product specs are often written by talented marketers who have little or no experience with the product itself.
Individual product reviews can have an amazing impact on the customer experience and your conversion rate.
What is the future of online product reviews?
More and more people are relying heavily on online reviews to make purchasing decisions. This is especially true for products that are expensive or difficult to return if they do not meet the buyer's expectations.
Different review platforms specialise and target specific types of products or buyers. Product reviews are likely to increasingly play a critical role in the e-commerce commerce environment.
Are there SEO benefits to product reviews?
Definitely. When you allow search engines to index product review content, you help potential customers find your product pages and move up in organic search.
Most customers use keywords in their reviews, such as the name of the product, which adds more content associated with you online.
Ranking at the top of search engines is the goal of most e-commerce stores. However, building SEO-friendly online content can take a lot of time and energy. Customer reviews allow you to do this without lifting a finger.
Try Rewora for free
Let us know and we'll send you information on how to run Rewora on your site absolutely free.